Covid 19

COVID-19 Re-Opening and Welcome Back

We can now offer appointments for routine exams and the hygienist as well as urgent and emergency dental care which includes toothache, broken teeth, lost fillings, gum infections amongst other things. Please phone to discuss with us.

We are operating our normal full opening hours.

We are able to offer appointments to new patients.

Time between appointment will be longer to allow for thorough cleaning and disinfection. This means we have fewer appointments per day.

A FEW CHANGES

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

Our practice will communicate with you beforehand to ask some screening questions. You will be asked those same questions again at your appointment.

Please complete the both the Consent and Medical Forms online before your appointment

WE ASK YOU NOT TO TURN UP FOR YOUR APPOINTMENT MORE THAN A FEW MINUTES EARLY. Even though there is plenty of space to maintain distancing in the Waiting Room we want to keep the numbers to a minimum.

We have hand sanitiser that we will ask you to use when you enter the practice. Your temperature will be taken with a non-contact thermal scanner.

Appointments will be managed to allow for social distancing between patients. That might mean that there are fewer choices of appointment times.

We will have much longer times between appointments to minimise the amount of people in the building and to maintain social distancing.

HOW YOU CAN HELP US

• Please attend your appointment on your own (except for children and patients with carers)
• Payment for treatment can be made at the time of your appointment by card only using a covered card machine. If possible, use ApplePay or equivalent to minimise contact. No cash payments please.
• If you develop symptoms before your appointment you should contact the practice as soon as possible by phone.
• TO AVOID OVERCROWDING WHEN YOU ARRIVE AT THE PRACTICE, WE ASK THAT YOU WAIT IN YOUR CAR OR IN A SAFE PLACE OUTSIDE OF THE PRACTICE UNTIL 2 – 3 MINUTES BEFORE YOUR APPOINTMENT TIME.
• You will be asked to use a hand gel, confirm your details and health and have your temperature checked with a thermal scanner.
• CURRENTLY PLEASE BEAR IN MIND THAT THE TOILETS ARE NOT IN USE. THIS IS TO MINIMISE INDIVIDUALS’ MOVEMENTS WITHIN THE PRACTICE.
• Please do not arrive without an appointment.
• Patients should come wearing a mask if possible or be prepared to wear one.

Thank you

We very much look forward to seeing all our patients again soon.

All the team, Royal House Dental Centre